Job: Sales Support/Account Manager

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Title Sales Support/Account Manager
Salary $70-100K plus bonus
Location IN
Job Information



  • Provides product, promotion, and pricing information by clarifying customer requests, selecting appropriate information, forwarding information, and answering questions.
  • Create purchase order communicating with customer
  • Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; and notifying managers and customers.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Maintains communication with customers by troubleshooting, reporting, and tracking problems.
  • Collaborates and communicates with logistics technicians, customer service representatives, quality personnel, and others involved in the shipment and receipt of products about information related to the shipment.
  • Tracks, traces, and updates the status of shipments.
  • Provides additional backup support for shipping and receiving departments.
  • Maintains customer databases by inputting customer profiles and updates, preparing and distributing monthly reports.




  • 3-5 years of relevant experience in the automotive industry
  • Bilingual in English and Japanese
  • Excellent communication skills
  • Strong PC skills
  • Account management, project manager experience preferred




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