■Responsibilities: |
|
Purchasing- 30% |
. Plan product orders to the vendors and affiliated companies; ensures orders are accurate, correct, and received according to planned schedule. |
. Communicates with the vendors and affiliated companies regarding product prices, specifications and product ordering. |
. Monitors Inventory levels. |
|
Customer Service – 30% |
. Communicates with existing customers by phone, e-mail,facsimile and teleconference tool. |
. Answers product inquiries and requests from customers. |
. Adjusts complaints concerning billing or products, referring complaints to designated departments for investigation. |
. Builds and maintains customers’ relationships. |
. Proceed “FAR (Failure Analysis Request)” from the customer and complete/finalize it with the supplier. |
. Estimates date of delivery to customer, based on knowledge of production and delivery schedules. |
|
Business Development – 20% |
. Travels throughout assigned territory to discuss their production schedule, answer questions. |
. Quote prices and credit terms and prepares sales contracts for orders obtained. |
|
Project Management – 10% |
. Coordinate internal resources and third parties/vendors for the flawless execution of projects. |
. Develop a detailed project plan to monitor and track progress. |
. Manage the relationship with the customers and suppliers. |
. Use and continually develop leadership skills |
. Flexible travel schedule, as this position may require several out of state business trips and occasional overseas business trips. |
|
Other & Miscellaneous – 10% |
. Makes efforts to gain product knowledge and familiarize with the product markets. |
. Seeks constant improvement, more efficient and less expensive ways and means in work processes. |
. Performs special projects and other miscellaneous duties as assigned by management. |
. Works with Inside Sales Rep to keep account activities up to date. |
Education & Work Experience |
. Bachelor’s degree (B.A.) or equivalent from four-year college or university; or equivalent combination of |
education and related experience. |
. Between two to four years of previous experience in a similar position. |
|
Certificates / Licenses |
. Driver’s License |